Patient Information

Information about Our Practice for Ongoing Patients

Soho Integrative EMDR proudly stands as a division of Soho Integrative Psychological Services, PLLC. Our commitment to patient well-being and transparency extends beyond therapy sessions. We've crafted this dedicated page to ensure you have seamless access to essential information, including details on insurance, billing documentation, and guidance on insurance reimbursement. Navigate through to find the resources and support needed to complement your therapeutic journey with us.

BILLING INFORMATION
Name:
Soho Integrative Psychological Services, PLLC
NPI:  1215621545
EIN: 92-2110541

Simple Practice Login

To schedule, modify, or view upcoming appointments, as well as access statements for reimbursement and other essential documents, please log in to Simple Practice.

Reimbursement Estimator

We are delighted to share that we've formed a collaboration with Mentaya, a HIPAA-compliant platform, to assist you in comprehending your benefits. Please note that this is merely an estimate and we recommend calling your insurance to verify. If no results are returned, you most likely do not have a plan that provides reimbursement of our services.

Courtesy Statement Submissions

If you'd like us to submit statements on your behalf, please contact our Clinical Coordinator at

billing@sohointegrative.com

Please be aware that there is a $25 setup fee for this service. Our role is only to submit your statements for potential reimbursement on your behalf, rather than you submitting them yourself. We do not guarantee reimbursement, as that decision is entirely up to your insurance company. While we can provide guidance on how to ask the right questions, you are fully responsible for addressing any claim denials or issues directly with your insurer.

Statement Submission Process

For added convenience, we offer a service through Reimbursify, a HIPAA-compliant platform that submits your statement for potential reimbursement directly to your insurance company on your behalf.

After you pay for your sessions in full at the time of service, you have two options: you can submit your statement yourself, or we can handle the submission for you. This service is designed to save you time and effort, providing a hassle-free experience for those who prefer it.

Please note that there is a one-time $25 setup fee for us to submit your statements on your behalf.

Claim Submission: Step-by-step Guide

If you have authorized us to submit claims through Reimbursify on your behalf, you can track all submissions directly in your Reimbursify app. We only have access to the same information that you see in your app. This means we can both confirm that our statement was submitted to them, but we do not have visibility into whether your insurance company is processing it, approving it, or denying it.

Problems with Your Insurance Reimbursement?
Please call your insurance company directly to ask why your claim was denied, as they typically only share this information with you, the patient—not with us as the provider.

In most cases, denials happen because you have not met your deductible or do not have out-of-network benefits. Your insurance company can confirm if this is the reason.

Only if your insurance company tells you that there is a problem with the statement we submitted should you contact us at billing@sohointegrative.com. This is rare, but if it happens, we are happy to assist.

If you need help understanding your insurance company’s response or guidance on what to ask them, we are available to provide support—but please speak with your insurance company first.

Need to Contact Your Therapist?

To reschedule your appointment or communicate directly with your therapist, please email them using the contact details provided here.